Contact Manhattan Terminal

For cruise availability and pricing please contact your favorite cruise line or a travel agent. A complete list of Home Port and Port of Call cruise lines can be found here. View our list of frequently-asked questions to assist in planning your cruise.





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Main Office

711 12th Avenue at West 55th Street
New York, NY  10019

Ports America: Terminal Operator

Primary Phone: (212) 246-5450
Fax: (212) 641-4490
Baggage Information: (212) 641-4477
Terminal Parking: (212) 641-4454

Operations Contacts

Elizabeth Shearin
VP, Director of Cruise Operations
Office: (212) 312-4286
Cell: (646) 784-6505

Other Useful Phone Numbers

U.S. Customs: (212) 399-2901
U.S. Immigration: (212) 641-4461
Multi-lingual Customer Service: (212) 484-1222
General NYC Information: 311 or (212) NEW-YORK
NYC & Company