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Embarking/Disembarking
MANHATTAN CRUISE TERMINAL
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Embarking
- From Buses:
Passengers arrive at the street level of the pier where their cruise
vessel is berthed. Buses will park in slots at the front of the pier.
Passengers can access the second-level Customs Hall via either of two
large passenger elevators or the escalators at the street entrance of
the piers. Baggage will be moved directly from buses to the vessel.
- From Limousines:
Passengers will be dropped off by arriving limousines in the receiving
area at street level - directly in front of the pier where their cruise
vessel is berthed. Access the Customs Hall by using either of the two
passenger elevators at the head of each pier, or use the escalator on
the south side of the entrance area. Baggage will be received by porters
directly from their limousine and moved to the vessel.
- From Taxis:
Passengers arriving by taxi will be driven up the 54th Street Viaduct Ramp
to the receiving area adjacent to their cruise vessel's berth. Their baggage
will be received there by porters and taken to the vessel.
- From Private Vehicles:
Passengers arriving by private vehicle should drive up the Viaduct Ramp to
the receiving area adjacent to their cruise vessel's berth. Signs identifying
the vessel are posted on pillars nearest the proper berth. Baggage will be
received there by porters and taken directly to the vessel.
All passengers should then proceed to complete the boarding process
at the embarkation desks of the cruise line, which are positioned inside
the customs hall.
Disembarking
- Upon Returning From The Cruise:
Passengers will be directed to the baggage hall where baggage will have
been positioned by porters under appropriate signs coded by letter,
cabin number or color, depending on the system followed by the cruise line.
After retrieving your bags, proceed past the customs inspector for customs
declaration. You may be assisted by a porter according to your preference.
- Bus and Limousine Passengers:
Descend to street level via two elevators or the escalator located at
the far end of the lobby.
- Taxi Passengers:
Exit the lobby area with your baggage onto the second-level viaduct;
claim a numbered ticket from the taxi dispatcher and await taxi service
on the sidewalk queue stripe.
- Private Vehicle Passengers:
Exit the lobby area with your baggage onto the viaduct to await the
driver in your party, who should proceed to the rooftop parking area
to pick up your car. The driver must exit the rooftop (third level)
to the ramp at the north end of the roof, descend to mid-level and pick
up the others in his or her party who have remained at the disembarkation
pier with the baggage.
Exit from the Terminal is via the ramp to the street at the south end
of the mid-level.
There are no storage lockers for luggage at the terminal for passengers. You will need to find an alternate facility to store luggage.
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